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Who's it for
Next-Gen Spa Management Training and the Certify Delight Loop
Be empowered. Get inspired.
Skills you need now to meet tomorrow's challenges
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​Spa/Salon Financial Acumen
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Managing with the Certify Delight Loop Roadmap
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Guest Experiences
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Operational Excellence
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Sales & Marketing
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Spa Management System Utilization
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and more
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Owners & Solopreneurs
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Front-Office Professionals
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Recent Graduates & Students
"Pay-As-You-Grow" Study
Spa Operations
Spa Financial Literacy
Productivity
General Spa & Wellness



Immersive online brand experiences. Unbeatable business solutions. Productivity—amplified. Read more >
The most comprehensive service ritual template ever!
Consistently create unforgettable guest experiences with this all-encompassing template for defining your service treatments. This template is designed to assist you and your team in every facet of a treatment, including arrival protocols, service specifics, product usage, client amenities, retail product support, departure rituals, and self-care instructions for guests.

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Supports costing a service
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Identify client amenities, linens, and other supplies needed for service delivery
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Develop onboarding and training manuals
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Assess service costs, as well as upsell and cross-sell opportunities
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and more
The template facilitates the evaluation of all aspects of spa/salon operations and service delivery.
Certify Delight News
Enroll now
PAY AS YOU GROW
Next-Gen Spa Management Training with the Certify Delight Loop
Be empowered. Get inspired.
Finally a program that allows you to prioritize and purchase program modules based on what you need to know when you need to know it.
Leveling-up your skills is not only affordable, but relevant and right on time.
Pay As You Grow


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